Vehicle Software Updates - Vehicle Software Updates

This view of the Owner's Manual contains the very latest information, which may vary slightly from the printed Owner's Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner's Manual originally provided with your vehicle as the primary source of information for your vehicle.

The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.

Vehicle Software Updates

Software updates use over-the-air technology to deliver the latest features, software enhancements and quality improvements to your vehicle.

When Automatic Updates is turned on updates are downloaded in the background while you are driving.

Non-drivable updates require your vehicle to be parked. Set a recurring schedule for a time that you know the vehicle will not be driven (like overnight). Non-drivable updates may take up to 45 minutes, however, some can take longer than that. Check the center display screen or the Ford mobile app for the most accurate estimated update time.

Software updates are delivered wirelessly using the vehicle modem or Wi-Fi. To make sure of the most seamless experience. See Connecting the Vehicle to a Wi-Fi Network.

Software Update Requirements

The following conditions must be met to receive a non-drivable update:

Vehicle is parked and not in motion.
Ignition is off.
Doors and windows are closed.
Liftgates/tailgates are closed.
Parking lights are off.
Illuminated exit lights are off.
Hazard lights are off.
Alarm is not triggered.
Remote start is not in progress.
Your vehicle is not DC fast charging.
Your vehicle is not in 4x4 mode.
Your vehicle is not in neutral tow mode.
Your 12V battery is charged.

Software Update Limitations

Once a scheduled update begins you cannot:

Cancel the update.
Drive your vehicle.
Start your ignition.
Activate the alarm.
Use the remote control to lock/unlock your vehicle.
Fast charge your vehicle.If connected to a Level 1 or 2 charger, charging pauses until the update is completed.

Note: : If an update is interrupted a notification is sent to your Ford mobile app with instructions to resolve it. If there are no instructions, contact an authorized dealer.

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