This view of the Owner’s Manual contains the very latest information, which may vary slightly from the printed Owner’s Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner’s Manual originally provided with your vehicle as the primary source of information for your vehicle.
The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.
Copyright © 2025 Ford Motor Company
Gauges
A Left Information Display B SpeedometerC Right Information Display |
Left Information Display
Odometer
Located in the bottom of the information display. Registers the accumulated distance your vehicle has traveled.
Battery Gauge:
Note:
For Energi vehicles there are two versions of the battery gauge. When your vehicle is in hybrid mode, a simple battery graphic displays your battery information. When your vehicle is in plug-in power mode, an enhanced battery graphic displays your battery information.
The high voltage battery gauge provides Charge Fill (State of Charge), Charge Assist and Regen Active information.
Charge Fill (Hybrid Mode)
The fill level, or State of Charge indicates the amount of energy stored in the high voltage battery as a percent of total energy capacity. The level will increase or decrease as the battery charges and discharges during normal operation.
Charge Fill (Energi Plug-in Power Mode)
The fill level indicates the amount of energy stored in the high voltage battery which is available for Plug-in Power Mode. A full fill represents the total amount of energy you can get from an external charge (plugging your vehicle in). When the fill reaches empty your vehicle will automatically enter Hybrid Mode.
Charge Assist
The up and down arrows provide information about the energy going into and out of the high voltage battery. The up arrow above the battery indicates battery charging such as from regenerative braking. The down arrow below the battery indicates battery discharging to provide power for propulsion or vehicle accessories.
Regen Active
A circular arrow symbol appears in the center of the battery gauge when energy is being recaptured through the regenerative braking system.
This feature can be switched on or off in the information displays settings menu. See
General Information.
Fuel Gauge:
Note:
The fuel gauge may vary slightly when your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will indicate approximately how much fuel is left in the fuel tank. The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located.
The needle should move toward F when you refuel your vehicle. If the needle points to E after adding fuel, this indicates your vehicle needs service soon.
After refueling some variability in needle position is normal:
- It may take a short time for the needle to reach F after leaving the gas station. This is normal and depends upon the slope of pavement at the gas station.
- The fuel amount dispensed into the tank is a little less or more than the gauge indicated. This is normal and depends upon the slope of pavement at the gas station.
- If the gas station nozzle shuts off before the tank is full, try a different gas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuel gauge needle is at 1/16th.
Variations:
| Driving type (fuel economy conditions) | Fuel gauge position | Distance-to-empty |
|---|---|---|
| Highway driving | 1/16th | 35–80 mi (56–129 km) |
| Severe duty driving (trailer towing, extended idle) | 1/16th | 35 mi (56 km) |
Vehicle Settings and Personalization
Display/Trip
See
General Information.
Information
See
General Information.
Settings
See
General Information.
Brake Coach Display:
The Brake Coach appears after the vehicle has come to a stop. It coaches you to brake in a manner which maximizes the amount of energy returned through the regenerative braking system. The percent displayed is an indication of the regenerative braking efficiency with 100% representing the maximum amount of energy recovery.
This feature can be switched on or off in the information displays settings menu. See
General Information.
Trip Summary:
The Trip Summary displays upon shutting off your vehicle. The information is cumulative over the last trip. A new trip begins each time you start your vehicle (when the Ready to Drive message comes on).
- Distance - Displays the total distance traveled, distance traveled on battery power only (EV distance) and Regen distance. Regen distance is the estimated range gained from energy recaptured through regenerative braking.
- Energy Use - Displays the average fuel economy. In addition for Energi, displays the total electrical energy used while in Plug-in Power Mode in kilowatt hours (kWh).
- Brake Score - The percent displayed is an indication of the regenerative braking efficiency for the trip.
Note:
Corresponding trip efficiency leaves appear on the right information display upon shutting off your Hybrid vehicle. On Energi vehicles the trip efficiency leaves are shown on the right information display when the vehicle operates in Hybrid Mode for the entire trip. For trips with Plug-in Power Mode operation an estimate of your EV Range/Full Charge is provided along with a listing of factors and their contributions to this estimate. See Next Full Charge under Right Information Display in this chapter.
Right Information Display
Entertainment
See your SYNC information.
Navigation or Compass
See your SYNC information.
Phone
See your SYNC information.
Fuel Economy
See
General Information.
Vehicle Range
Vehicle range indicates the estimated distance your vehicle will travel with the energy currently onboard. The range is displayed at the bottom of the screen with gasoline range shown in white and electric range (Energi only) shown in blue.
- Gasoline Range: Is the estimated distance to empty based on the fuel remaining in the tank.
- Electric Range: Is the estimated distance you can travel in Plug-In Power Mode with the engine off. This range is based on a calculation determined by the amount of energy stored in the high voltage battery as a result of charging while plugged in and the energy being used while driving.
The amount of energy being used while driving is affected by:
- Mild or aggressive acceleration or braking.
- Your vehicle speed.
- Your use of accessories such as climate control.
- The ambient temperature and other weather conditions.
- City or highway driving.
- Road grades.
Note:
It is normal for vehicle range estimates to vary due to changes in average energy usage. This is why you will typically see different range estimates each time you fill up your fuel tank or fully charge your battery.
Trip Efficiency Leaves
Trip Efficiency Leaves display upon shutting off your Hybrid vehicle. For Energi vehicles the trip efficiency leaves are displayed only when the vehicle operates in Hybrid for the entire trip. The number of leaves represent the average for the last trip. A new trip begins each time you start your vehicle (when the Ready to Drive message comes on). Corresponding Trip Summary data displays on the left information display.
Next Full Charge
The Next Full Charge display is shown upon shutting off your Energi vehicle whenever your vehicle operates in Plug-in Power Mode for a portion of your trip.
Miles or kilometers per full charge
This is an estimate of the EV Range you would see if you plugged in and fully charged your vehicle right now. The estimate is based on your energy usage while driving. Energy usage is affected by your driving style and route, climate control use, outside temperature and other factors.
Energy usage effects (+/-)
A green bar indicates a positive effect on your EV range per full charge estimate. An amber bar indicates a negative effect. The bigger the bar the bigger the effect on your estimate.
- Driving style/route – This includes energy used to propel your vehicle based on your driving style and route. Your driving style includes how fast you drive and whether your acceleration and braking is mild or aggressive. Your route includes factors such as the amount of city or highway driving and road grades.
- Climate control use – This includes energy used by your vehicle’s high voltage climate control components such as the electric A/C compressor and the electric heater.
- Outside temp./other – This includes energy losses due to outside temperature and other conditions which reduce vehicle system efficiency. Energy used for low voltage accessories such as cabin fans, heated seats, headlights, etc. is also included.
- Please note that Ford will not respond to individual feedback.
- Please only provide detailed feedback regarding any inaccuracies in the content or any missing content in the Owner's Manual.
- Your feedback will be investigated, and any necessary changes will be updated in the online Owner's Manual.
- Please do not submit any vehicle related feedback. To submit feedback related to your vehicle, please click the link to find the correct contact information for your market.
Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.
North America
| Country | Phone | |
|---|---|---|
| United States | 1-800-392-3673 (FORD) | |
| Canada | 1-800-565-3673 (FORD) | |
| Mexico | 1-800-719-8466 | |
| Guam | 1-800-392-3673 (FORD) | |
| North Mariana Islands | apemcrc@ford.com | |
| Puerto Rico | (800) 841-3673 | prcac@ford.com |
| US Virgin Islands | (800) 841-3673 | prcac@ford.com |
IMG
| Country | Phone | |
|---|---|---|
| Algeria | nafcrc@ford.com | |
| Angola | ssacrc@ford.com | |
| Benin | ssacrc@ford.com | |
| Botswana | ssacrc@ford.com | |
| Burkina FASO | ssacrc@ford.com | |
| Burundi | ssacrc@ford.com | |
| Cameroon | ssacrc@ford.com | |
| Cape Verde | ssacrc@ford.com | |
| Central African Republic | ssacrc@ford.com | |
| Chad | ssacrc@ford.com | |
| Comoros | ssacrc@ford.com | |
| Dem Republic of Congo | ssacrc@ford.com | |
| Djibuti | ssacrc@ford.com | |
| Egypt | nafcrc@ford.com | |
| Equitorial Guinea | ssacrc@ford.com | |
| Eritrea | ssacrc@ford.com | |
| Ethiopia | ssacrc@ford.com | |
| Gabon | ssacrc@ford.com | |
| Gambia | ssacrc@ford.com | |
| Ghana | ssacrc@ford.com | |
| Guinea | ssacrc@ford.com | |
| Guinea-Bissau | ssacrc@ford.com | |
| Ivory Coast | ssacrc@ford.com | |
| Kenya | ssacrc@ford.com | |
| Liberia | ssacrc@ford.com | |
| Libya | nafcrc@ford.com | |
| Madagascar | ssacrc@ford.com | |
| Malawi | ssacrc@ford.com | |
| Mauritania | ssacrc@ford.com | |
| Mauritius | ssacrc@ford.com | |
| Morocco | nafcrc@ford.com | |
| Mozambique | ssacrc@ford.com | |
| Namibia | ssacrc@ford.com | |
| Niger | ssacrc@ford.com | |
| Nigeria | ssacrc@ford.com | |
| Republic of Congo | ssacrc@ford.com | |
| Rwanda | ssacrc@ford.com | |
| Sao Tome and Principe | ssacrc@ford.com | |
| Senegal | ssacrc@ford.com | |
| Sychelles | ssacrc@ford.com | |
| Sierra Leone | ssacrc@ford.com | |
| South Africa | 860011022 | fordcrc2@ford.com |
| South Sudan | ssacrc@ford.com | |
| Swaziland | ssacrc@ford.com | |
| Tanzania | ssacrc@ford.com | |
| Togo | ssacrc@ford.com | |
| Tunisia | nafcrc@ford.com | |
| Uganda | ssacrc@ford.com | |
| Zambia | ssacrc@ford.com | |
| Zimbabwe | ssacrc@ford.com | |
| American Somoa | apemcrc@ford.com | |
| Australia | (13 FORD) 13 3673 | foacust1@ford.com |
| Bangladesh | apemcrc@ford.com | |
| Bhutan | apemcrc@ford.com | |
| Brunei | apemcrc@ford.com | |
| Cambodia | apemcrc@ford.com | |
| Fiji | apemcrc@ford.com | |
| French Polynesia | apemcrc@ford.com | |
| India | apemcrc@ford.com | |
| Indonesia | apemcrc@ford.com | |
| Japan | apemcrc@ford.com | |
| Laos | apemcrc@ford.com | |
| Macao | apemcrc@ford.com | |
| Malaysia | apemcrc@ford.com | |
| Marshall Islands | apemcrc@ford.com | |
| Mongolia | apemcrc@ford.com | |
| Myanmar | apemcrc@ford.com | |
| Nepal | apemcrc@ford.com | |
| New Caledonia | apemcrc@ford.com | |
| New Zealand | 0800 367 369 (FORDNZ) | fnzcust@ford.com |
| Pakistan | apemcrc@ford.com | |
| Palau | apemcrc@ford.com | |
| Papua New Guinea | apemcrc@ford.com | |
| Philippines | 02-88669408 | emailus@ford.com |
| Singapore | apemcrc@ford.com | |
| South Korea | 82-2-1600-6003 | infokr1@ford.com |
| Sri Lanka | apemcrc@ford.com | |
| Tahiti | apemcrc@ford.com | |
| Thailand | 1383 | fordthai@ford.com |
| Timor Leste | apemcrc@ford.com | |
| Vanuatu | apemcrc@ford.com | |
| Vietnam | 1800588888 | fordvn@ford.com |
| Wallis and Futuna | apemcrc@ford.com | |
| Western Somoa | apemcrc@ford.com | |
| Afghanistan | menacac@ford.com | |
| Bahrain | menacac@ford.com | |
| Iraq | menacac@ford.com | |
| Israel | 08-9139995 | service1@kelekmotors.co.il |
| Jordan | menacac@ford.com | |
| Kuwait | 965 1 898900 | menacac@ford.com |
| Lebanon | menacac@ford.com | |
| Oman | menacac@ford.com | |
| Qatar | menacac@ford.com | |
| Saudi Arabia | 8008443673 | menacac@ford.com |
| Syria | menacac@ford.com | |
| United Arab Emirates | 80004441066 | menacac@ford.com |
| Yemen | menacac@ford.com |
Greater China
| Country | Phone | |
|---|---|---|
| China-Imported Vehicles | 400-690-1886 | |
| China-CAF | 951995 | |
| China-JMC | 400-003-1111 | |
| China-Lincoln | 400-988-6789 | |
| Taiwan | 0800-032100 | |
| Hong Kong | (852) 3768-4898 |
South America
| Country | Phone | |
|---|---|---|
| Argentina | 0800-888-3673 | |
| Bolivia | Contact Your Local Ford Distributor | |
| Brazil | 0800-703-3673 | central@ford.com |
| Chile | Contact Your Local Ford Distributor | |
| Colombia | Contact Your Local Ford Distributor | |
| Ecuador | Contact Your Local Ford Distributor | |
| French Guiana | Contact Your Local Ford Distributor | |
| Guyana | Contact Your Local Ford Distributor | |
| Paraguay | Contact Your Local Ford Distributor | |
| Peru | Contact Your Local Ford Distributor | |
| Suriname | Contact Your Local Ford Distributor | |
| Uruguay | Contact Your Local Ford Distributor | |
| Venezuela | Contact Your Local Ford Distributor |
Europe
| Country | Phone | |
|---|---|---|
| Albania | Contact Your Local Ford Distributor | |
| Andorra | Contact Your Local Ford Distributor | |
| Armenia | Contact Your Local Ford Distributor | |
| Austria | 01 20 609 2424 | kundenz@ford.com |
| Azerbaijan | Contact Your Local Ford Distributor | |
| Belarus | Contact Your Local Ford Distributor | |
| Belgium | 32 2 700 67 76 | custfobe@ford.com |
| Bosnia | Contact Your Local Ford Distributor | |
| Bulgaria | Contact Your Local Ford Distributor | |
| Croatia | Contact Your Local Ford Distributor | |
| Cyprus | Contact Your Local Ford Distributor | |
| Czech Republic | 800 3673 29 | zakaznik@ford.com |
| Denmark | 43 68 2000 | crcdk@ford.com |
| Estonia | 372 6710 060 | ford@infoauto.ee |
| Falkland Islands | Contact Your Local Ford Distributor | |
| Finland | 09 725 22022 | palvelut@ford.com |
| France | 0800 005 005 | crcfr@ford.com |
| Georgia | Contact Your Local Ford Distributor | |
| Germany | 0221 9999 2 999 | kunden@ford.com |
| Girbraltar | Contact Your Local Ford Distributor | |
| Greece | 216 900 88 99 | info11@ford.com |
| Hungary | +36 1 7777 555 | Contact Your Local Ford Distributor |
| Iceland | Contact Your Local Ford Distributor | |
| Ireland | 1800 771 199 | crcirela@ford.com |
| Italy | 800 22 44 33 | tu@ford.com |
| Kazakhstan | Contact Your Local Ford Distributor | |
| Latvia | +371 67303020 | |
| Liechtenstein | Contact Your Local Ford Distributor | |
| Lithuania | 370 5216 8226 | forduzklausos@inchcape.lt |
| Luxembourg | +352 248 71 800 | custfobe@ford.com |
| Macedonia | Contact Your Local Ford Distributor | |
| Malta | Contact Your Local Ford Distributor | |
| Moldova | Contact Your Local Ford Distributor | |
| Monaco | Contact Your Local Ford Distributor | |
| Montenegro | Contact Your Local Ford Distributor | |
| Netherlands | 70 7703 777 | klanten@ford.com |
| Norway | 47 66819739 | infonor@ford.com |
| Poland | 48 22 522 27 27 | kontakty@ford.com |
| Portugal | 800 210 373 | clientes@ford.com |
| Romania | 40 312298798 | crcro@ford.com |
| Russia | Contact Your Local Ford Distributor | |
| San Marino | Contact Your Local Ford Distributor | |
| Serbia | Contact Your Local Ford Distributor | |
| Serbia and Montenegro | Contact Your Local Ford Distributor | |
| Slovakia | Contact Your Local Ford Distributor | |
| Slovenia | Contact Your Local Ford Distributor | |
| South Georgia | Contact Your Local Ford Distributor | |
| Spain | 900 80 70 90 | crcspain@ford.com |
| Sweden | 08-593 66 333 | fordkund@ford.com |
| Switzerland | 044 511 14 45 | assistch@ford.com |
| Turkey | Contact Your Local Ford Distributor | |
| Ukraine | Contact Your Local Ford Distributor | |
| United Kingdom | 020 3564 4444 | UKCRC1@ford.com |
Caribbean and Central America
| Country | Phone | |
|---|---|---|
| Anguilla | (313) 594-4857 | expcac@ford.com |
| Antigua | (313) 594-4857 | expcac@ford.com |
| Aruba | (313) 594-4857 | expcac@ford.com |
| Bahamas | (313) 594-4857 | expcac@ford.com |
| Barbados | (313) 594-4857 | expcac@ford.com |
| Bermuda | (313) 594-4857 | expcac@ford.com |
| Bonaire and St. Eustatius | (313) 594-4857 | expcac@ford.com |
| Cayman Islands | (313) 594-4857 | expcac@ford.com |
| Curacao | (313) 594-4857 | expcac@ford.com |
| Dominica | (313) 594-4857 | expcac@ford.com |
| Dominican Republic | (313) 594-4857 | expcac@ford.com |
| Grenada | (313) 594-4857 | expcac@ford.com |
| Haiti | (313) 594-4857 | expcac@ford.com |
| Jamaica | (313) 594-4857 | expcac@ford.com |
| Martinique | (313) 594-4857 | expcac@ford.com |
| Montserrat | (313) 594-4857 | expcac@ford.com |
| St. Kitts and Nevis | (313) 594-4857 | expcac@ford.com |
| St. Lucia | (313) 594-4857 | expcac@ford.com |
| St. Martin | (313) 594-4857 | expcac@ford.com |
| St. Vincent and the Grenadines | (313) 594-4857 | expcac@ford.com |
| Trinidad and Tobago | (313) 594-4857 | expcac@ford.com |
| Turks and Caicos | (313) 594-4857 | expcac@ford.com |
| British Virgin Islands | (313) 594-4857 | expcac@ford.com |
| Netherlands Antilles | (313) 594-4857 | expcac@ford.com |
| Belize | (313) 594-4857 | expcac@ford.com |
| Costa Rica | (313) 594-4857 | expcac@ford.com |
| El Salvador | (313) 594-4857 | expcac@ford.com |
| Guatemala | (313) 594-4857 | expcac@ford.com |
| Honduras | (313) 594-4857 | expcac@ford.com |
| Nicaragua | (313) 594-4857 | expcac@ford.com |
| Panama | (313) 594-4857 | expcac@ford.com |